Last updated: 26 July 2026
The Asia Pacific Network of Refugees (APNOR) is a refugee-led organisation registered as a non-government organisation (NGO) in Australia. This policy explains what personal information we collect, why we collect it, and how we protect it.
We collect personal information you provide directly to us, including through our Membership application, Volunteer sign-up, General Enquiry form, and donation enquiries. This may include your name, email address, phone or WhatsApp number, age range, gender, country of origin and residence, organisation details, and any message content you submit.
We use this information to process membership applications, match volunteers to opportunities, respond to enquiries, manage donations and receipts, and communicate with you about APNOR’s work. We do not use your information for automated decision-making.
We do not sell or rent personal information. We may share limited information with trusted partners where necessary to deliver a program you have engaged with (for example, a local hub or Refugee Leadership Alliance partner), or with service providers who help us operate our website and hosting. We may disclose information if required by law.
Information submitted through our website is stored securely and access is limited to APNOR staff and volunteers who need it to do their work. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
Our website may use basic cookies to support core functionality, such as remembering your menu preferences. We do not use cookies for third-party advertising.
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by law, after which it is securely deleted or anonymised.
You can ask us what personal information we hold about you, request a correction, or ask us to delete it, by contacting us at info@apnor.org. We will respond within a reasonable timeframe.
Our website and programs are intended for adults. We do not knowingly collect personal information from children without appropriate consent.
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will reflect the most recent revision.
If you have questions about this Privacy Policy or how we handle your information, contact us at info@apnor.org or +61 469 054 312.